Steps To Take When You See Signs Of Aging Of Hosted Pbx Providers

Though there is a huge buzz in the telecommunication market regarding the use of Hosted PBX systems and yet with the addition of new and better Hosted PBX providers, the uncompetitive ones have their foundations weakened. Most of those who do not support a considerable sector of the target areas seem to shut down their business or sell the name to some other new service provider. Now, when you first make the choice of this system, there are many factors that are there in your mind while selection and that affect the level of satisfaction that you have with their services.

The competition in the telecom sector is growing stiff with the growing number of Hosted PBX providers and to become the paramount of the domain is a difficult task. There may be a number of reasons that affect the rise in the telecom world, most important of which include:

*Those business firms that function on a costly service stage in the telecommunication sector tend to the most likely prey to downfall. The reason is that IT sector is a domain where each of the SMBs looks for a cost-cutting solution and in that case, they wouldnt prefer such providers.

*The number of customers that the business firm is servicing has reduced to quite few due to new competition rising in the neighborhood.

Now when you get the sudden news that your Hosted PBX provider is giving up his business and you need to hand over the entire telecommunication infrastructure to some new one within a week or month, this is where you face trouble. Most of the business enterprises are in a state of dilemma when this happens. There are also some of the VOIP telecom providers that would shut down without prior notice. The steps that business owners need to follow in this stage include:

*Search the internet for some of the most dominant Hosted PBX VOIP providers of the time and analyze what they offer. This process would not be so time consuming due to the fact that your requirements would already be there with you. If those are a little outdated, you may create a new checklist to include the latest features of the time and then compare the features.

*A very essential step as far as the confidentiality and integrity of business transactions is concerned is to get all your company sensitive information off from the servers of your previous Hosted PBX providers. This is to guarantee that your data remains secure even when you make a switch amongst Hosted PBX providers.

*When you enter the Virtual PBX market, you would find an endless row of service providers but it is always better to go for the ones that have established a firm foothold in the telecommunication sector for a considerable amount of time. Try to opt for ones that support vast clientele as these services will not give up so easily.

*Ensure that number portability is not an issue. One of the most critical factors when it comes to switch between Hosted PBX providers is the porting of numbers to the new Business PBX. If there arises any such situation in which your provider refuses to get the numbers ported and shuts down the company, what you can do in that case is to opt from amongst the providers who have prior experience in lost numbers recovery.

How To Properly Install Thhn Cable During Cold Weather

Cold weather can wreak havoc on your skin, your heating bill and the air pressure in your tires, but did you also know that it can destroy your cabling if its not handled properly? One such cable, easily susceptible to cold weather deterioration, is THHN cable.

What is THHN cable?

While the terminology of some cables is convoluted and difficult to understand, most of the names of cables are acronyms or abbreviations. The name “THHN” simply comes from “Thermoplastic, High-Heat Resistance, Nylon-Coated.” THHN cable is classified under Hook-up Wire and is a very popular cable, typically used as general building wire. “General” simply means that it has several different applications, all falling under the building industry. Like all general use cables, there is no one “correct” application for THHN cable. However, it is very important to understand any cable’s strengths and weaknesses, what environments it can and cannot be used.

THHN Cable Strengths

Knowing where the name THHN comes from helps identify the cable’s strengths. Because it is a thermoplastic material it can be heated and cooled several times to reshape it, but like any material it has high and low temperature limits that it can withstand before becoming unstable. These specific temperatures can differ between individual manufacturers.

With the “High Heat” rating in its name, that infers it can be used in high temperature applications. What specific applications depend on the actual specifications of the cable, and the operating temperature ranges must be known to determine this. “Nylon-coated” identifies a specific thermoplastic material being used. THHN also has thermoplastic PVC material as insulation, but the Nylon is used as the cable’s jacket and is exposed to the elements. Nylon is a strong material, and is so widely used that THHN cable is more cost effective than other building cables made to withstand more demanding environments.

THHN Cable Weaknesses

The very same materials that give THHN cable it’s strengths also lend weaknesses as well in the right (or should I say wrong?) environments.

Because of the Nylon coating, THHN cable can become stiff at lower temperatures. Temperatures lower than 14F can make it susceptible to cracking. Thermoplastic materials need to undergo a process called plasticizing to function at constant low temperatures, but for cables that will be installed and then never move this isn’t necessary. Proper handling will allow for the cable to withstand installation and then cold temperatures up to the lowest end of the operating temperature range.

The term “thermoplastic” is defined as a material that melts into a liquid at high temperatures and freezes at lower temperatures. The colder it gets, the more it freezes, until the slightest agitation will cause fracture. Bending the cable causes one side of the jacket to compress and the other to expand, which is just the type of agitation needed to cause cracking.

Proper Installation of THHN Cable

To make sure that your THHN cable doesnt crack during installation, there are a few simple steps to follow:
Store cable indoors when the weather turns cold; a stable temperature of 65F is best.
If this is not possible, bring the cable inside at this temperature for 24 hours before installation
Never install THHN when the temperature outside is below 14F
While exposed to cold temperatures, do not drop it to the floor and protect the cable from impacts from other objects as this can crack the stiffened material.

After proper installation, THHN cable can safely operate in outside temperatures below 14F given that it remains stationary.

About Allied Wire & Cable, Supplier of Electrical Wire

Allied Wire & Cable is one of the largest privately owned value-added manufacturers and distributors of electrical wire and cable products in the United States. Family owned and operated since 1988, Allied services many of the largest industries in the country, from the government and the military to aerospace, automotive and telecommunications. Allied supplies all the wire, cable, tubing and accessory needs of these industries and more everyday. Headquartered in Collegeville, PA, Allied has offices in Florida, New Hampshire, South Carolina, Tennessee, Texas and Wisconsin, along with several warehouses across the country.

Joseph Wang – China Mobile Is Ready For Rapid Growth

China’s economy may be at a slower rate than the previous growth, but is expected to grow by more than 5%. This is due to these growth estimates, China is expected to overtake the United States as the largest smartphone market.

An increase of nearly 8% share of smartphone sales in the global market in the country, is expected to the end of the current fiscal year. This is not surprising, as the most populous country in the world per capita income increased gradually, advances in technology, the decline in the price of the smartphone.

China Mobile (NYSE: CHL) is the world’s largest telecommunications network, and have nearly 700 million users. The company’s market capitalization hit $ 22 billion, is one of the largest enterprises in the world. Headquartered in China, China Mobile and get 70% of the share of the domestic telecommunications market. Its rival China Unicom (NYSE: CHU) has 20% of the shares, the remaining 10% of China Telecom (NYSE: CHA).

The company’s telecommunications network based on 3G technology is not new in any aspect. It should be noted that the 3G penetration rate of only 18%, the technology is still in its early stages. With the growth in the number of smart phones in the domestic shift more users to the 3G network. It is reported that, as of August of this year, China Mobile has 72 million 3G users, even 10% of the total number of users.

China Unicom, China Mobile, one of the competitors, has a total of 2.27 million subscribers, including 63.7 million 3G subscribers. Between users was 28%, much higher than China Mobile’s 3G penetration.

So far, China Mobile’s competitors, in a dominant position to become the world’s largest telecommunications companies provide 3G services. To recycle the stronghold, China Mobile has announced the launch of 4G LTE services after 2013, smartphone users will not have to switch networks, and enjoy seamless download speed.

To expand its data hungry user base, it recently announced that China Mobile and Apple negotiations with China Mobile’s service contract in the domestic release of the iPhone 5. Transactions between Apple and China Mobile has announced upgrades to 4G LTE technology can actually pass. Ultimately, the deal is expected to a substantial increase in production sales of the iPhone, mainly because of China Mobile’s extensive influence over the country, a large user base. China Mobile can expect the rapid increase in the popularity of 3G, 2G users because of its high-end smart phone manufacturers reputation.

Telecommunications companies to market competition, give subsidies to contract on the phone and its users. After the contract expires, the user can choose to switch or stay in the service provider. If the user decides to stay, and income, as well as ongoing telecommunications company profits. In order to beat the competition, China Mobile announced that this will be the speed of the massive subsidies from the current $ 190 million to $ 4.1 billion, a 215% increase in management. The company has cash reserves of more than U.S. $ 580 billion, which will ensure that the increase in the subsidy does not produce a strain on the company’s business.

The stock performance of the three companies, China Mobile has been a star performer YTD.

Comparison of the three major telecommunications company financial indicators, we can see that China Mobile has the lowest debt / equity ratio. The company also has the highest return on investment, and enjoys the highest net profit margin.

In my opinion, the introduction of new technology, China Mobile may completely change the rules of the game. Most data hungry users want to be the world’s largest telecommunications service providers to enjoy uninterrupted connectivity, which is due to compelling reasons mentioned above, I have a new move “buy” rating.

Using Metrics To Motivate Call Center Agents

The latest generation of call center software allows organizations to monitor agent and department performance at a level that would have been impossible ten or twenty years ago. However these tools are not just for management use. Call center reports provide valuable motivators to agents, inspiring them to excel and boost the center’s productivity.

Giving Agents Control

When agents become isolated, their performance suffers. A workday becomes an endless series of phone calls. There is no sense of progress other than the ticking of the clock, and the only goal is to get through the day. Morale drops. Service quality drops. Customers become unhappy. It’s a death spiral.

Live call center reports allow agents to see how the department is performing in real time. Phone calls are no longer isolated incidents, but rather pieces of an overall flow of call volume. The agent is not alone, but part of a team. Employees can see how individual efforts affect hold times, queue lengths and other statistics. As the number of calls climb they can put in an extra effort, and as call volume falls agents can relax and take a breather.

It’s Like A Game

Goals are an important element of motivation. They allow us to “win” at whatever we are doing, providing a sense of accomplishment. Realistic and achievable objectives improve employee productivity by adding an element of fun to the workday, without undermining the professionalism needed in the position.

Service departments use call center reports in this manner. Agents work to keep queue lengths and hold times below certain levels. They are prompted to work harder to win at the customer service game. Agents take it upon themselves to work harder when needed rather than needing to be browbeaten by management. This internal motivation is an invaluable part of a productive and happy service team.

Service First

There are two things to keep in mind when using call center reports as motivational tools. First, it’s all about customer service. The reason we want to get hold times or queue lengths down is not that it makes our reports look good. It’s because a caller who gets to a human being faster is going to be a happier customer. However when we become so obsessed with getting our numbers down that we hang up on customers before the problem is resolved, we’ve lost sight of the true goal. Agents still need to provide exceptional service to each caller.

The second thing to remember is the motivational benefits of call center reports are lost when we use those statistics to punish rather than encourage. When an agent is not meeting standards something needs to be done, but reprimands and threats often simply lower morale while providing only a token increase in productivity. Low morale service agents may take their bad moods out on customers. Find a positive way to inspire low-productivity employees to work harder.

History Of The Space Hopper

The first ever hoppity hop / retro space hopper was called PON-PON, and was the invention of an Italian who was called Aquilino Cosani. And was based at Ledragomma, Italy.

In 1968 Cosani patented the PON-PON in Italy, and in 1969 was introduced to the United Kingdom through an advert putin the Cambridge Evening News paper. Cosani patented the PON-PON in 1971 in the United States of America. The USA already had a space hopper type toy that people used to bounce on, and this toy was created by the Sun company, and was called Hoppity Hop. All hoppers of this type are called Hoppity Hop or Hippity Hop these days, which was due to the popularity of the earliest hopper distributed and produced by the Sun company.

In the Britain the Space Hopper (UK name) was distributed and produced by Mettoy, which was later to become Mettoy-Corgi. Another company created a different version of the bouncing ball, but this ball had handles that were smooth for the rider to hold, whereas the earliest had opted for ribbed handles for better grip. The other company was called Wembley.

Initially the Space Hoppers were made up of a handle in the shape of a ring on the top of the space hopper type toy which was gripped by the rider for stability, and they were constructed from rubber. These toys were supplied in a choice of just a couple of colors, either red or blue. Sun created themed versions of their Hoppity Hop during the 1970s, which had a hard plastic head fixed to the ball in the shape of some favorite fictional character. A couple of the popular fictional characters used were Micky Mouse and Donald Duck.

The hoppity hop / space hopper was very popular during the 60s and 70s, with a resurgence of interest in the UK during the 1990s, thanks to the rave culture of the time, where the balls were recognised asa neccessary part of the scene. In the United States of America due to an incursion of competition by foreign creators of the toy the Hoppity Hop’s popularity severely faltered and finally the production of the north American version of the bouncy ball came to a halt.

Initially the USA version of the hopper, known as the Hoppity Hop, was aimed at both adults and children, but due to the limited size of the biggest version, it was not really useable by adults except for those close to a kid in size.

Europe of the 1990s brought a version of the bouncy ball went by the name of the Hop, and was created by the Italian company Ledragomma. These were created from a well-liked ball used for exercise at the time called Gymnic exercise balls. These hoppers had a maximum size of 26 inches..

Modern day retro space hoppers – Sizes for adultshave become very popular in later year and can be found in sizes of 120cm, 100cm, and 80cm. They are commonly more robust than the original balls, having much thicker skins

and as a rule built from vinyl rather than rubber.